Troubleshoot the Walmart listing error - Code: EXT_DATA
A Walmart listing will occasionally have a Code: EXT_DATA error, for example:
Code: EXT_DATA_ERROR_59496967556906 Field: auditGenDate2024-02-13T00:08:10.267Z Description: Offer node template mapping can not be processed because audit generation date is older than the latest update in the Limo system
- Walmart hasn't provided much information about the error, but in most cases it doesn't affect the listing on walmart.com.
- These errors will usually go away after 48 hours.
EXT_DATA warnings from Walmart usually describe an actual issue with the listing that needs to be addressed.For example:
Code: ERR_EXT_DATA_1904032 Field: lagTime Description: The system requires lag time exception approval for category Bedding. See https://sellerhelp.walmart.com/s/guide?article=000005986 to troubleshoot. If the issue persists, contact the support team at https://sellerhelp.walmart.com/s/.
To resolve these issues, search Walmart's knowledge base Marketplace Learn for details or contact the Walmart Seller support team.
If the issue persists, please let us know, and we'll get you a FEED ID to pass along to the Walmart support team.