Order Fulfillment
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      Manage Amazon MCF Returns

      To manage an MCF return, you'll need to create a custom return. You can choose to send the item back to Amazon, or to another location.

      Create Returns

      1. In your Amazon Seller Central account, go to Orders, followed by Manage Orders.
      2. Search using the Order ID, ASIN, etc. 
      3. On the Manage Orders page, click the Order ID.
      4. From the Order Details page, click the Create Customer Return tab.
      5. For each item, select Return Quantity, and Return Reason.
      6. Click Submit to generate the RMA and return shipping label.
      7. Send the RMA and shipping label to your customer.

      Track Returns

      1. Follow steps one through three above.
      2. From the Order Details page, click the Return Status tab.

      Once the returned package is processed at the fulfillment center, the return status will show Processed. If the item has additional information, you can find that in the Disposition column.