Learn how to contact Listing Mirror support to resolve issues relating to your account
Contact technical support
Ticket Support
All support-related questions are handled using our support portal. Questions emailed to support@listingmirror.com will also create a case in the portal.
When submitting a request, please provide all details related to the case, such as:
- Any affected SKUs, ASINs, barcodes.
- Any affected order numbers.
- Any relevant screenshots to provide context.
- Any relevant links to provide context.
Please contact us with the email you use for your Listing Mirror account.
Hours of Operation
Contact us Monday thru Friday between 08:00 AM EST and 06:00 PM EST.
We're closed on weekends, and as well as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Emergency Support
If you find yourself in need of emergency support outside our regular business hours, please make sure to include the keywords “emergency” or “urgent” in your ticket description. This will immediately alert our dedicated staff, who will assist you as promptly as possible, even outside our normal operating hours.