Configure Amazon integration settings

Understand the functionality of each Amazon integration setting and learn how to effectively utilize them for your business.

Store Name

Replace the default store name with a unique name for your Amazon store. Your Amazon store name is displayed on the Dashboard, Manage Listings page, and more. 

Status

Use the toggle to enable and disable the Amazon integration.

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Orders and Inventory Sources

Listing Mirror uses inventory sources to route your orders and adjust inventory levels. By default, you'll have a Merchant Fulfilled (MF) and Fulfilled By Amazon (FBA) "warehouse".

  • To add an inventory source, go to Inventory > Show Inventory Sources. Learn more 
  • New inventory sources will be added to the Disabled Warehouse section.

Listing Mirror will look to inventory assigned to your Enabled Warehouses when an order is received.

  • To enable a warehouse for your Amazon orders, click and drag it into the Enabled Warehouses section.
  • The sequence of inventory sources determines the priority in which Listing Mirror searches for a warehouse to fulfill an order.
  • If the first warehouse in the list can't fulfill the order, it moves to the next one. If none of the warehouses have the item in stock, it will show as out of stock.
  • To resort the order, click and drag each Enabled Warehouse

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General

Email notifications for new orders 

Select to receive an email each time an Amazon order is received.

Auto-split fulfillment 

Select to automatically split order fulfillment when an inventory source in unable to fulfill an order in full. Order fulfillment that is split will also result in split shipments and could result in higher shipping costs.  

Handling/Lead time

The estimated time between when the buyer placed an order and you hand the order over to a specified delivery service.

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Amazon MCF (Multi-Channel Fulfillment)

Autofill FBM orders with FBA inventory

Select to automatically send FBM orders back to Amazon to be fulfilled using FBA inventory if available.

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Inventory

Update quantity

Select to have Listing Mirror update merchant fulfilled quantities on Amazon. If left unselected, Listing Mirror will not update quantities on Amazon when orders are received or quantity adjustments are made in Listing Mirror. 

Max quantity 

Enter the maximum merchant fulfilled quantity to be displayed on Amazon. No matter how many you have in stock, Listing Mirror will send Amazon the maximum quantity number until levels drop below that number.

Holdback quantity  

Enter the quantity you wish to reserve as a buffer to avoid overselling.

Duplicate FBM Strategy

When more than one FBM (Fulfilled by Merchant) SKU exists, Listing Mirror will make the first SKU imported the Primary FBM SKU

Select one of the following three options for handling duplicate FBM SKUs:

  1. Ignore: Listing Mirror will only recognize the qty of the Primary FBM SKU and ignore any quantities assigned to the non-primary SKU. This can lead to overselling and is not recommended unless you intend to keep the quantities of the Primary FBM SKU and the non-primary FBM SKU separate. 
  2. Sync Zero to Duplicates: Listing Mirror will only sync quantity to the Primary FBM SKU to prevent overselling. Quantity of non-primary FBM SKU will be set to zero. This is the most commonly selected option. 
  3. Copy to Duplicates: Select this option to maintain the same quantity across your duplicate FBM SKUs. Listing Mirror will take the quantity of the Primary FBM SKU and sync it to the non-primary FBM SKU

To change which SKU is the Primary FBM SKU go to Listings > Amazon > from the Action menu, select Manage Duplicate Listings

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Listings

Variations enabled

When adding a listing with variations to Amazon, select this option to group the variant items based on the Product variant, as opposed to creating individual listings for each.  

Deletes go to market

Select to automatically delete listings from Amazon when a listing is deleted in Listing Mirror. 

When importing, which SKU would you like to assign as the product SKU?

FBM and FBA listings have different SKUs. To ensure accurate tracking of inventory quantities, Listing Mirror will merge them under one product. Select which SKU you'd prefer to assign to the main product:

  • Shortest SKU
  • FBA (Fulfillment by Amazon) SKU
  • FBM (Fulfillment by Merchant) SKU
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Price

Use external price

Select to automatically update prices on this Amazon marketplace based on prices from a different Amazon account or another feed.

How do you want to control prices?

  1. Import price from Amazon for this channel only
    1. Prices imported from this Amazon marketplace will only be applied to your Amazon listings in Listing Mirror (they will not be used to update non-Amazon marketplace listings).
  2. Import price from Amazon and update product
    1. Prices imported from Amazon will be applied to your other marketplaces based on the settings you select for each marketplace.
  3. Manage price in Listing Mirror
    1. Price updates are made in Listing Mirror on the Manage Pricing page. Listing Mirror will automatically update prices of your active listings on Amazon.

What price do you want Listing Mirror to import?

  • Always use this price: Select to import the regular price and ignore a sale price if one exists.
  • Use the sales price when available: Amazon does not send sale price data nearly as often as standard prices. We generally advise against importing the sale price because of the this. 

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Region

Choose the countries from which orders will be fulfilled via inventory from this Amazon marketplace. If you have separate Amazon Seller accounts for each country, do not select those countries here. Instead, add separate Amazon integrations for each by going to Integrations > Manage Integrations > + Connect a new integration

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Note: If you are planning on managing pricing separately for each region, you must set up a separate integration for each. To do so, add an integration for each region. For example, you sell in the US and CA marketplaces under one Amazon account, but want to control pricing separately: 

1. Set up an integration by selecting Amazon US, and selecting only the US region in this the Region section for this integration. 

2. To add Canada, click on New Integration and select Amazon CA, and select only the CA region for this integration. 

This will show up as a separate integration on the Manage Integrations page allowing you to control pricing separately.