Activate an inactive listing and resolve possible errors
A listing might be inactive because it was recently imported or because the listing is missing required information.
What are Active and Inactive Listings?
Active listings are listings that are found on the Manage Listings page of Listing Mirror (LM). LM is in full control of active listings, meaning it is syncing out QTY and listing data (non-Amazon) to it. It also allows LM to use the active listing as a base for creating listings on other marketplaces.
Inactive listings are found on the specific listing page for the channel they exist on, with a little plug icon above the thumbnail image. LM does NOT control QTY or listing data for these listings. Nor will you be able to use them to create other listings. This is normal for newly imported listings.
On your marketplace listings page (Listings > select the marketplace from the menu), you will find a banner that tells you how many inactive listings you have. It will also ask you to activate them, or enable Automatic Activate.
View Inactive listings
Active listings can be found on the Listings > Manage Listings page.
1. To view Inactive listings, go to Listings and select a marketplace from the menu:
2. On the marketplace listing page, click Advanced Search
3. Select Listing Status for the Search Type > select Inactive for the Listing Status
4. Click Add Term
Activate a single Inactive listing
- In the Search bar, search by SKU
- Click the plug icon located above the listing's image to activate the listing or display the reason the listing is still inactive.
Activate All inactive listings
- On the marketplace listing page, click Activate All
- All eligible listings will be activated and added to the Manage Listings page.
- For any listings that remain on the page, click the plug icon located near the listing's image to review the reason the listing is still inactive.